Dating apps are failing people with accessibility needs, according to recently published data.

Brand communications agency Warbox Creative analysed the latest Ofcom data and found that dating apps are falling short compared to other app providers when it comes to accessibility. This means that people who require accessible features, such as text resizing, voice control and subtitles, may not be able to use the platforms as easily as other people who don’t have these requirements.

One in 10 UK adults use dating apps. However, when given a score out of 10 for accessibility factors, dating apps scored just 3.1, the lowest score of many apps. For comparison, social media apps scored 6.8/10 for their offering of accessible features, while shopping apps scored 6.5/10. This means that users with visual, auditory or motor impairments are being significantly let down when using dating apps.

Commenting on the research, Dr Shani Dhanda, a broadcaster and inclusion and accessibility specialist, said: “It’s shocking and unacceptable to see that dating apps are so far behind on accessibility. This blatant neglect reveals deep-rooted ableism – the misguided belief that disabled people aren’t interested in or capable of dating. These outdated stereotypes are damaging and contribute to inequality and discrimination.

“We need a radical overhaul in how accessibility is approached in app development. Dating apps shouldn’t just add accessibility features as an afterthought – they need to embed them from the start. Anything less is a failure to provide equitable opportunities for love and connection to everyone. This isn’t just about compliance; it’s about standing up for basic human rights and demonstrating a genuine commitment to inclusivity.”

Images: Adobe